1. Kaun Si Jankari Collect Karte Hain?
Hum do tarah ki information collect kar sakte hain:
A) Aapke dwara di gayi jankari
- Contact Form: Naam, phone number, email address aur message (jab aap humse contact karte hain)
- Email Subscribe Form: Naam aur email address (daily result alert ke liye)
B) Automatically collect hone wali jankari
- IP Address: Aapka internet address — security aur analytics ke liye
- Browser Info: Browser type, version, operating system
- Visit Data: Kaunse pages dekhe, kitni der ruke, kahan se aaye
- Cookies: Website experience better karne ke liye (details neeche)
- Referring URL: Kaunse website se aaye hain
Hum kabhi bhi aapka Aadhaar number, bank details, password ya koi sensitive financial information collect nahi karte.
2. Jankari Ka Upyog Kaise Karte Hain?
Aapki di gayi jankari ka hum sirf in kamon ke liye use karte hain:
email pe roz sham 5 baje Patna result bhejne ke liye
Aapke sawaalon ka jawab dene ke liye
User experience better karne ke liye analytics
Fraud aur spam se website ko bachane ke liye
Hum aapki personal jankari kisi bhi third party ko sell, rent ya trade nahi karte — yeh hamaara pakka waada hai.
3. Cookies ke Baare Mein
Cookies chhoti text files hoti hain jo aapke browser mein save hoti hain. Hum in cookies ka use karte hain:
Aap apne browser settings mein jaake cookies disable kar sakte hain, lekin isse website ki kuch features kaam nahi kareingi.
4. Third-Party Services
Hum kuch trusted third-party services use karte hain jo apni privacy policy follow karti hain:
- Google Analytics: Website traffic aur user behavior track karne ke liye. Google ki privacy policy yahan padhein
- Cloudflare: Website speed aur security ke liye CDN service
- WordPress: Hamare hosting platform par standard cookies use hoti hain
In services ki apni privacy policies hain jinhe hum control nahi karte. Use karne se pehle unki respective policies padhen.
5. Data Suraksha (Security)
Aapka data secure rakhna hamaari priority hai. Hum yeh steps lete hain:
- SSL Encryption: Poori website HTTPS par run hoti hai — data encrypted rehta hai
- Cloudflare Protection: DDoS attacks aur malicious traffic se protection
- Limited Access: Sirf authorized team members aapka data dekh sakte hain
- Regular Backups: Data loss se bachane ke liye regular backups
- No Unnecessary Storage: Sirf zaroorat ki jankari hi store karte hain
Lekin yaad rakhein — internet par 100% security guarantee nahi di ja sakti. Hum reasonable steps lete hain lekin complete security assure nahi kar sakte.
6. Aapke Adhikar (Your Rights)
Aapke paas apne data ke baare mein yeh adhikar hain:
Hum aapke baare mein kya data rakhte hain — jaanne ka adhikar
Galat ya purani jankari theek karwane ka adhikar
Apna data delete karwane ka adhikar (jahan applicable ho)
Kabhi bhi email alert band karwane ka adhikar
In mein se kisi bhi adhikar ka use karne ke liye hamare Contact page par message karein.
7. Bacho Ki Privacy (Children's Privacy)
Yeh website 18 saal se kam umra ke logon ke liye nahi hai. Hum jaanbujhkar 18 se kam umra ke bacho ki personal information collect nahi karte. Agar aapko lagta hai ki kisi naabalig ne apna data submit kiya hai toh humse turant contact karein — hum us data ko delete kar denge.
8. Data Storage aur Transfer
Aapka data India mein aur Hostinger ke secure servers par store hota hai. Form submissions WordPress database mein save hoti hain jahan sirf website administrator ka access hota hai.
Hum aapka data international borders par transfer nahi karte siwaye Google Analytics data ke — jo Google ke servers par process hota hai (US mein) per Google ki standard privacy protections ke saath.
9. Policy Mein Badlaav
Hum is Privacy Policy ko kabhi bhi update kar sakte hain. Badlaav hone par:
- Is page par "Last Updated" date update hogi
- Major changes ke liye homepage par notice diya jayega
- Website ka continued use nayi policy ki swikriti mani jayegi
Isliye samay-samay par is page ko check karte rahein.
Privacy Ke Baare Mein Sawaal?
Koi bhi privacy concern ya data request ke liye humse sampark karein. Hum 48 ghante ke andar jawab denge.